Returns Policy

At MAYIM, we are committed to offering high-quality jewelry. If you are not completely satisfied with your purchase, we accept returns under the following conditions:

Eligibility for Returns

  • Items may be returned within 3 months from the date of purchase.
  • Products must be in unused and original condition with all packaging and tags intact.
  • A valid proof of purchase is required.

Non-Returnable Items

  • Items that show signs of wear, damage due to accidents, misuse, or improper care.
  • Products cleaned or maintained not according to MAYIM cleaning recommendations.

Return Process

  1. Submit a request at the original point of sale or through an authorized MAYIM distributor.
  2. Provide proof of purchase (receipt or invoice).
  3. Returns will be reviewed for eligibility before approval.

General Considerations

  • Only products purchased through authorized distribution channels are eligible for returns.
  • Approved returns may be eligible for exchange or store credit, subject to review.

For assistance or further inquiries, please contact us at soporte@mayimco.com.